Sheri Fazio – Office Manager
A longtime resident of Dundas, Sheri joined the practice in 1999 and is our intrepid Office Manager as well as a Certified Optometric Assistant. Sheri is an incredible team leader who keeps our office humming, which requires an incredible amount of work behind the scenes. Sheri’s dedication to her position often finds her going above and beyond for our patients and we are very fortunate to have her with us.
DANIEL Mercado - Lab Manager
Daniel started with us in 2017 and is a graduate of the Opticianry program at Georgian College. He has worked in both optometry offices and optical manufacturing labs since 2006 and brings a wealth of knowledge to our team. He provides our patients with superior customer service and expertise when selecting their next pair of eyewear and oversees the quality assurance and efficiency of our lab.
Marilyn has been an integral part of our team since 2006 and became a Certified Optometric Assistant in 2008. With her impeccable eye for trends and fashion, she is an expert at finding the perfect frame for each patient that she works with. Marilyn brings her extensive background of knowledge in the optical field to ensure our patients achieve their best vision and look great in their new glasses.
Kim started at Dundas Optometry in 2011, and became a Certified Optometric Assistant in 2014. Her twenty-plus years of experience in the optical industry have been a tremendous asset when assisting our patients in their visual needs. Kim is an expert at frame repairs and adjustments and is always happy to ensure our patients’ glasses are as good as new.
Felicity has been a part of the Dundas Optometry family since 2013 and in June 2016 she successfully completed her courses to become a Certified Optometric Assistant. As one of our receptionists, she is one of the first smiling faces you will see when you come in our front door. She always makes our patients feel welcome and well taken care of. An expert multi-tasker, Felicity keeps things running smoothly at our front desk, which is essential in a busy clinic like ours. She also performs some of our specialized testing (OCTs and visual fields). As of May 2020, Felicity is on maternity leave.
Natalie has been a part of our staff since 2012 and after a number of years working behind-the-scenes on clerical tasks, she joined our front desk team in 2019 and has been an excellent addition to the reception staff. With her kind and friendly smile, Natalie is integral in taking care of our patients' needs both while checking in or when phoning in with an inquiry.
We welcomed Sharri to our team in 2017 as one of our receptionists. She has a number of years of experience working in the eye care business. She always greets our patients with a smile at the front desk and also performs some of our additional testing (OCTs and visual fields) as well as training our new contact lens wearers on proper insertion, removal and care. She is a wonderful addition to the office!
Originally with us since 2008, our former reception team member Dana has rejoined our staff in 2020 after taking a few years off with her young children. She is responsible for much of the behind-the-scenes clerical work necessary to get our patients booked and keep our office running. We are thrilled to have her back with us!
Christine joined our staff in 2020, bringing with her over 5 years of experience in the eye health care field. She is a member of our front desk and pretesting team and is also trained to perform some of our specialized testing. She has been a wonderful addition to our growing DOC family!
Another addition to our team in 2020, Nicole is working with us part-time as a pretester as she completes her undergraduate university education. She is interested in pursuing a career in a health care field and has been able to gain valuable patient care experience during her time here.